A comprehensive eCommerce ERP solution for MYOB customers delivers the following key benefits:
Enhanced customer experience
Strong systems integration between the online store and the back-office enables quick sales order fulfilment and efficient return handling so the customer receives their refund, and the merchant can re-sell the product as quickly as possible.
Many customers prefer the convenience of buying online and MYOB has opted to partner with Shopify and BigCommerce to enable this capability to MYOB Advanced Business users.
Online storefronts updated automatically
Merchants can easily keep their online shops up to date with new products, revised specifications, price changes and availability by updating one source in their ERP.
As a result, at the point of sale, the customer has visibility into whether stock is available and when they can expect their purchase to arrive.
For business-to-business sales, the integration allows customer-specific pricing and purchases via terms.
Reduced back-office admin
By connecting systems, data can flow between the online store and MYOB Advanced Business. This means there’s no need for double data entry and checking between systems as there is one set of master data to maintain. As a result, users can automate downstream business processes, which means fast, reliable operations with human error no longer an issue.
For some business-to-business merchants, their website can become their primary sales tool, freeing up capacity and allowing firms to run more efficiently.
Increased visibility across your business
By adding our eCommerce connector to MYOB Advanced Business, you can gain visibility over customer orders that originated both online and offline.
With a suite of integrated ERP modules, you can monitor performance and gain insight into all areas of the business simultaneously. Authorised users can generate reports at the click of a button, with dashboards presenting results visually so you always know how you’re tracking and where you can improve.
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